General Conditions
General Conditions
At Omifay, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item under certain conditions.
Return Period
You have 30 days from the date of receipt of your order to return a product.
Return Conditions
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-Returnable Items
Certain types of goods are exempt from being returned:
- Gift cards
- Downloadable software products
- Some health and personal care items
Return Process
- Contact Us: Email us at info@omifay.com with your order number and the reason for the return.
- Shipping: We will provide you with a return address. You will be responsible for paying for your own shipping costs for returning your item.
- Inspection and Refund: Once your return is received and inspected, we will notify you by email that we have received your returned item. We will also inform you of the approval or rejection of your refund.
Refunds
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@omifay.com
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact
For any questions related to returns and refunds, please contact us at:
- Email: info@omifay.com
General Conditions
At Omifay, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item under certain conditions.
Return Period
You have 30 days from the date of receipt of your order to return a product.
Return Conditions
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-Returnable Items
Certain types of goods are exempt from being returned:
- Gift cards
- Downloadable software products
- Some health and personal care items
Return Process
- Contact Us: Email us at [customer service email address] with your order number and the reason for the return.
- Shipping: We will provide you with a return address. You will be responsible for paying for your own shipping costs for returning your item.
- Inspection and Refund: Once your return is received and inspected, we will notify you by email that we have received your returned item. We will also inform you of the approval or rejection of your refund.
Refunds
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@omifay.com
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact
For any questions related to returns and refunds, please contact us at:
- Email: info@omifay.com